Quality Policy, Mission & Vision

QUALITY POLICY

Pancacitra Trading & Contracting Co. W.L.L. is fully committed in the total implementation of an effective quality management system to ensure leadership and consistent growth of business in the State of Qatar.

To satisfy our customers stated and implied needs by supplying quality services promptly and competitively.
To consistently provide services that meet local and international quality standards.
To develop and enhance manpower skills and technical know-how by providing adequate training and career development to our workforce.
To continuously improve our products and services by employing state of the art technology to enhance efficiency and management information.
To consistently meet all requirements for a safe and healthy environment.

MISSION

Pancacitra strives to meet the increased demand on professional services in the state of Qatar and to provide a professional and long term partnership with clients that believe in such professionalism.

To be viewed as a service solution with the skills and experience in our workforce that our clients can always rely upon to get the job done first time.
Be integrated with our clients’ systems and processes and constantly aligned with their objectives, commercial and operational.
Provide ongoing personal development for our staff, developing skills and adding new capability to our workforce and that of our customers.
Always keep our employees safe and healthy through developing Health and Safety understanding and practice and reaffirming the importance of this aspect of our work.
Place the welfare of our employees at the top of the agenda and in all that we do.
To create a commercially sustainable business with fair margins achievable through good cashflow and the selection of world class customers.
Operate all our business under the principles of honesty, transparency and professional conduct and operate ethically in the markets we serve.
Build a suit of service products that allows our customers to choose from a range that supports all their needs and their customers’ needs today and in the future.

VISION

Pancacitra aspires to be the first-choice manpower services company in all our chosen territories of operation, becoming an extension of our clients’ operations and providing ongoing cost benefits. We will build and develop our products and service offerings to meet the changing needs of our customers current and future. Seek new markets for our services and capabilities and expand our reach to the best resources domestically and internationally. Be cherished by our customers and employees and create long term relationships that can be built upon and are transferrable to new territories.